Refund policy

We strive to ensure you receive the very best quality products but very occasionally a problem may occur which is due to a package becoming compromised during transit. If you have an issue with your item please call us immediately on 0493 908 656 or email nick@niku1129.com.au so we can discuss and resolve it with you.

Spoiled / Incorrect items
Please inspect your order upon delivery and contact us immediately if you suspect there is an issue or if you receive the wrong item.

Refunds
We will notify you once we’ve processed a refund request. If approved a refund will automatically be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund.